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$500 off when you install natural gas hot water or natural gas heating*

*Promotion now available 1 January 2019 until 13 December 2019.  


Terms and conditions apply (read more below)

Enjoy the benefits of natural gas hot water:
  • Temperature controlled - safe
  • Hot water that never runs out
  • Only heat the water you need


Take advantage of natural gas for your home heating needs, whether you're after heating for a feature room or the whole home:
  • Add character and charm
  • Entertain outdoors without a worry


What's the offer?

For a limited time, eligible existing home customers in Queensland can claim a $500 rebate for the installation of the following major appliances:

  • Natural gas hot water systems
  • Natural gas ducted central heating or hydronic heating
  • Natural gas flued space heating

Each household can claim a maximum of one $500 rebate per appliance type - that's up to $1500 off! Plus, homes connecting to natural gas for the first time (and who install either natural gas hot water, central heating, or flued space heating) can also take up the special $500 connection bonus currently on offer by Australian Gas Networks.


General campaign terms:
  • $500 appliance rebates for major natural gas appliances (i.e. hot water, ducted central or hydronic heating, flued space heating) are available until 13 December 2019. 
  • Appliances must be purchased during the Campaign Period, which in 2019 is 1 January 2019 to 13 December 2019. A 2 month Grace Period will apply from the end of the Campaign Period, so customers can finalise appliance installation and lodge a rebate claim.
  • In Queensland, this offer is only available to customers serviced by Australian Gas Networks. AGN's natural gas distribution network in QLD is generally north of the Brisbane River, but customers should double-check location eligibility using this postcode list.
  • Offer applies to existing build properties, including rental properties. New home builds are excluded from this offer.
  • Rebates are for new natural gas business (i.e. for new installations, or upgrades from appliances not solely fuelled by natural gas).
  • Only one $500 for EACH appliance type can be claimed by an eligible household. i.e. 1 x $500 hot water rebate, 1 x ducted central heater or hydronic heating rebate, 1 x flued space heating.
  • The $500 connection bonus is only open to first-time gas connection customers, subject to all Terms and Conditions being met (re-connecting properties are ineligible for the bonus).
  • Rebates must be applied for via our cashback website, and are subject to approval and eligibility. Once approved, rebates will be paid to eligible customers as a cashback via Electronic Funds Transfer.
  • This offer replaces the 2018 AGN QLD Natural Gas Rebate Promotion, as well as any variations of that Promotion in preceding years.


  • Natural gas to natural gas appliance replacements (unless a home is upgrading from a space heater to a central heating system).
  • New home installations.
  • Appliances installed in properties outside AGN's QLD network.


How do you apply?

It's easy! Just go to our newly launched cashback website and lodge a rebate claim to us direct. Make sure you have a copy of your Gas System of Compliance Certificate to upload, as well as any invoices relating to the purchase and installation of your appliance, so you can upload these as part of your rebate application.

Once you've submitted your claim to us, we'll do a review, and then issue approved rebates as cashbacks via Electronic Funds Transfer - it's as easy as that!

Full Terms and Conditions are available on our cashback website.


Are you looking to install another type of natural gas appliance? Read more about AGN's $100 rebates currently available for additional natural gas appliances, such as barbecues and cooktops.

For more information, just get in touch with our Natural Gas Marketing Team - call the team on 1300 001 001 (Option 7).