Please note: the information on this page relates to AGN's 2019 Natural Gas Rebate Campaign. This campaign has now closed. Only claims meeting the Terms and Conditions of AGN's 2021 Natural Gas Rebate Campaign will be accepted. For more information about the current offers, go here or call AGN's Promotions Team on 1300 001 001 (Option 7).
Rebates for Southern New South Wales customers*
*2019 Promotion Period: 1 January 2019 to 13 December 2019.
Australian Gas Networks (AGN) currently has a special rebate campaign for existing home customers in Southern New South Wales, which includes areas such as Culcairn, Wagga Wagga, Cooma, and Bombala. Existing build properties in the following postcodes are eligible for this promotion:
If you can’t see your postcode listed, please contact the Natural Gas Marketing Team to double-check (contact details at the bottom of this page).
Read below for more details, and for full Terms and Conditions.
Get a $500 rebate when you install a major natural gas appliance.
A $500 rebate is available for the installation of the following major appliances:
- Natural gas hot water
- Natural gas ducted central heating or hydronic heating
- Natural gas flued space heating (e.g. decorative gas log fire, wall furnace)
A limit of 1 x $500 rebate per appliance type per household applies (subject to all others Terms and Conditions being met; appliance must be a new installation, not a replacement of a pre-existing natural gas appliance).
Get a $100 rebate when you install any other natural gas appliance.
A $100 rebate is available for the installation of any other natural gas appliance, including:
- Supplementary hot water systems or heating
- Outdoor heating appliances (e.g. fire pit, fire table)
- Cooktop, oven, or combination cooker
- Pool/spa heaters
There is no limit to how many $100 rebates a connecting household may claim, however, the appliance must be fully connected and it must be a new installation (not a replacement of a pre-existing natural gas appliance).
AGN's special $500 connection bonus.
If you're connecting to natural gas for the very first time, you can also qualify for a $500 connection bonus as long as you also install at least one of the following major natural gas appliances:
- Natural gas hot water system (excluding gas-boosted solar models)
- Natural gas flued space heating units (e.g. gas log fire, wall furnace)
- Natural gas ducted central heating or hydronic heating
General campaign terms
1) Appliance rebates and the connection bonus can be claimed via one of two options.
- Customers can choose a participating rebate supplier, who will be able to complete the natural gas work required and facilitate rebate payments from AGN (most commonly as a discount from price). Use this directory to find rebate suppliers closest to your area.
- Alternatively, customers can now claim appliance rebates and the connection bonus direct from AGN using AGN's new cashback website, once appliance installation is complete. The cashback website can be found here. To make a successful rebate claim, customers will need to make sure they can attach a copy of the Gas Certificate of compliance, and any invoices relating to appliance purchase and installation. Approved rebate claims will be paid to customers as a cashback by direct bank transfer.
2) Offers apply to existing dwellings only, including rental properties. New builds are excluded from these offers.
3) Appliance rebates are open to existing home properties already connected to natural gas ('existing gas connection properties') and to existing home properties connecting to natural gas for the very first time ('new gas connection properties'). However, the connection bonus is only open to new gas connection properties, subject to all Terms and Conditions being met. Properties re-connecting to natural gas do not qualify for the bonus.
4) Rebates can only be claimed for fully connected natural gas appliances, purchased during the Campaign Period, which in 2019 is 1 January 2019 to 13 December 2019.
5) No rebate is payable if appliance is replacing a pre-existing natural gas appliance.
6) Conversions of appliances from LPG to natural gas qualify for AGN's appliance rebates.
7) Proof of purchase/appliance installation will be required for each rebate being claimed, as well as a Gas Certificate of Compliance.
8) Rebates available until 13 December 2019.
9) Appliance rebates are open to existing home properties already connected to natural gas AND to existing home properties connecting to natural gas for the first time. However, the connection bonus is only open to first-time gas connection customers, subject to all Terms and Conditions being met.
10) This offer replaces the 2018 Southern New South Wales Promotion, as well as any variations of that Promotion in preceding years.
Click here to read full the full Terms and Conditions for the offers listed on this page. AGN reserves the right to vary any of its Terms and Conditions.
To access the Privacy Statement for these offers, click here.
Disclaimer. The sale and installation of appliances is not regulated by AGN and prices may vary between participating suppliers. It is recommended that you obtain more than one quote, to help you make an informed decision.
Take advantage of AGN’s great offers and enjoy natural gas living
- Have instant, temperature-controlled hot water at your fingertips that’s perfect for the whole family, heating only the water that you need
- Warm your home to a cosy temperature, without fussing with chopping wood or other messy fuels
- Cook with control like a top chef
- Entertain outdoors all year long and bring the inside, outside
Questions? For more information, just call our Natural Gas Marketing Team on (08) 8115 4443, (08) 8115 4441, or (08) 8115 4440. You can also reach the team using our Contact Us form (select ‘Promotions and Rebates’).