There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. For information on our Covid-19 response see below.

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

About our Business

AGN is part of the Australian Gas Infrastructure Group (AGIG), which owns and operates gas transmission and distribution pipelines across Australia.

The AGN gas distribution networks deliver gas to over 1.3 million homes and businesses in South Australia, Victoria, Queensland, New South Wales and the Northern Territory. We are one of Australia's largest natural gas distribution companies, with over 25,000 kilometres of natural gas distribution networks and 1,000 kilometres of natural gas transmission pipelines. AGN receives a portion of the Energy Retailer natural gas invoices to consumers, which covers the costs of transporting natural gas from the high pressure transmission pipelines to your street and home.



Where we operate

We operate natural gas networks in population centres in South Australia (covering the greater Adelaide region), Victoria (Melbourne CBD to the north and north-east, and south east of Frankston and Cranbourne to regional towns as far as Bairnsdale), Queensland (north of the Brisbane River), and regional centres including Albury, Wagga Wagga and Alice Springs. Each year, we invest around $250 million to maintain and grow our networks by 30,000 new customers each year.

Network statistics

The statistics below help give you a better insight into the scope of our network in each state.

Location Length of Mains (Kms)  Number of consumers  Volume Used (Petajoules) 
Victoria  10, 447 613, 454 51.0
South Australia 7, 950 423, 462 32.1
Queensland 2, 703 92, 852 15.4
New South Wales 1, 842 53, 876 6.3
Northern Territory 39 1, 135 3.4

Find out more about our networks and operational performance in our Annual Report


Our History

Australian Gas Networks has its origins dating back some 150 years to the gas distribution networks of the former South Australian and Brisbane Gas Companies, and the Gas and Fuel Corporation of Victoria.

The South Australian and Brisbane Gas Companies (which started operating in the 1860s) were owned by Boral Limited. In 1997, Boral sold these distribution networks by creating Envestra Limited a public listed company. In 1999 Envestra acquired part of the former Gas and Fuel Corporation's distribution network in Victoria.

In 2014 the CK Group acquired the listed shares in Envestra Limited and changed the name to Australian Gas Networks which represents our business and supports our vision to be the leading gas distributor in Australia.


Work with us

Interested in working with us? Current vacancies with AGN are posted on Seek and via LinkedIn. Alternatively, you can contact us on if you have any questions. AGN is committed to keeping its employees and contractors safe from injury and risks to their health, while working for the Company. AGN is also committed to the safe operation of the Company’s networks and pipelines. We will strive to ensure appropriate health and safety standards are maintained at all times by those who work on these assets and provide other services to the Company.


Our Vision & Values

Our vision

As part of AGIG, our vision is to become the leading natural gas infrastructure company in Australia be delivering for our customers, being a good employer and being sustainably cost efficient.






Our values

Our values drive our culture, how we behave and the decisions we make as a business.





The AGN management team has extensive experience in the operational, financial, and regulatory aspects of the gas distribution sector.

Management team

Ben Wilson
MA (Natural Sciences)
Chief Executive Officer
Former Director of Strategy and Regulation, and Chief Financial Officer at UK Power Networks. More than 15 years' experience in utilities banking across Europe, Asia, and Latin America.
Paul May
B.Acc, CA
Chief Financial Officer
Chartered Accountant with more than 15 years' experience in various corporate accounting and financial management roles with ASX-listed companies, including Santos Ltd and Henry Walker Eltin Group Ltd.
Andrew Staniford
Chief Customer Officer
Some 25 years’ experience in development and application of regulatory arrangements in the energy industry, and extensive experience in commercial management of utilities.
Craig de Laine
B.Eccon, P Grad Dip Eccon, M. Econ
General Manager People & Strategy
Extensive industry experience, with 15 years' in utility regulation including previous roles at the Essential Services Commission of South Australia, and the Productivity Commission.
Mark Beech
B. Civil Eng, Grad Dip Eng Mgmt
General Manager, Network Operations
With more than 30 years’ experience in utility operations, Mark oversees the distribution network asset management, from commissioning through to daily operational management.
Roxanne Smith
B.Law (Hon), B.Com
General Counsel & Company Secretary
Roxanne manages the Legal and Company Secretary Team, overseeing and advising on all legal and governance matters. With 20 years of experience providing legal advice in the utility, natural resources and infrastructure sectors, Roxanne provides strategic legal support to all areas of our business.
Tawake Rakai
B. Eng (Mech)
General Manager Transmission Asset Management
Strategic asset management and integrity for the gas transmission system and leading our safety culture and drive to zero harm. Tawake has extensive operations, maintenance and project experience with more than 35 years in the gas industry.


Our Board

Directors Other Directorships  
Peter Tulloch
Director since September 2014.
Chairman of the Board (since October 2014), with more than 30 years' experience in the banking industry.
• Chairman, SA Power Networks
• Chairman, Victoria Power Networks Pty Ltd
• Non-executive Director, CK Life Sciences Int’l (Holdings) Inc

Mr Tulloch is a Fellow of the Institute of Canadian Bankers.
HL Kam
(BscE, MBA)
Director since September 2014.
• Group Managing Director, CK Infrastructure group
• Deputy Managing Director, CK Hutchison Holdings Ltd
• Deputy Managing Director, CK Asset Holdings Ltd
• Victoria Power Networks Pty Ltd
• SA Power Networks
• President and Chief Executive Officer of CK Life Sciences Int'l. (Holdings) Inc.

Mr Kam holds a Bachelor of Science Degree in Engineering and a Master's Degree in Business Administration.
Andrew Hunter
Director since September 2014.
• Victoria Power Networks Pty Ltd
• UK Power Networks Ltd
• Power Assets Holdings Ltd
• SA Power Networks Ltd
• Deputy Managing Director, CK Infrastructure group

Over 30 years of experience in accounting and financial management.
Dominic Chan
Director since July 2005.
• Executive Director and Chief Financial Officer, CK Infrastructure group
• Executive Director, Power Assets Holdings Ltd
• HK Electric Investments Management Ltd
• HK Electric Investments Ltd

Certified Public Accountant with over 30 years' experience in financial management and accounting professions.
Peter Lowe
(B Com, MBA)
Director since 2017.
• United Energy
• Multinet Gas Networks
• Lochard Energy
• Mayfield Childcare

Mr Lowe is a Certified Public Accountant with over 30 years' financial management experience in corporate advisory firms and the brewing and utility sectors.
Ivan Chan
Director since August 2007.
• Chief Planning and Investment Officer of CK Infrastructure group and Chief Financial Officer of Power Assets Holdings Ltd

More than 25 years' experience in banking, investment, and finance.
Lewis Owens
(MSc, BE Hons, BA)
Director since November 2014.
• Chairman, SA Water Corporation
• Chairman, Country Arts SA

More than 30 years' experience in the Australian utilities sector.
Des Petherick
Director since June 2015.
• Former Company Secretary of Australian Gas Networks Ltd (previously Envestra Ltd).

More than 30 years' experience in natural gas infrastructure.