There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220.

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001


Priority Services Program Application Form


By applying for the Australian Gas Networks’ (AGN) Priority Services Program, we aim to provide you with access to additional support and services when you need them. This support can be for you, or someone else in your household.

Please note that the application cannot be processed until all sections have been completed. For more information or assistance in completing this form, please call us on 1300 427 777 (Monday to Friday, 8am-5pm) or email

You can also print the Priority Services application form and send to us via email or post PO Box 449 Mount Waverly VIC 3149.


Step 1


Step 2


Step 3


Step 4


Step 5

Step-1: Applicant details

Meter Identification Reference Number (MIRN) *


You will find your MIRN on your gas retail bill (often on page 2). It should also be on your gas meter.


Preferred Method of Communication (please select all that apply)

Preferred Language Other Than English (please specify)