No gas? Call your energy retailer for more information.

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Find a gas energy retailer 

Ready to find the natural gas energy retailer for your needs?

Depending on your location, the energy retailers in the table below can help arrange your new gas connection and meter installation in our natural gas network. Once connected to gas, you can then choose from a wider range of energy retailers for billing purposes.

Disclaimer. The following information is most relevant to domestic home customers. It is  current as at 1 January 2017 and may be subject to change. AGN will endeavour to ensure information is up to date, but does not guarantee that it is.

 

State Company Contact number
South Australia1 AGL 13 12 45
  Energy Australia 13 34 66
  Origin Energy 1300 132 480
Victoria2, 3 AGL 13 12 45
  Energy Australia 13 34 66
  Momentum Energy 1800 794 824
  Origin Energy 1300 132 480
  Red Energy 13 18 06
Queensland AGL 13 12 45
  Origin Energy  1300 661 544
New South Wales4, 5 AGL 13 12 45
  Energy Australia 13 34 66
  Origin Energy 1300 132 480
  Red Energy  13 18 06

NOTES.

1 Origin Energy is currently the only energy retailer servicing the following regions in SA: Freeling, Nuriootpa, Angaston, Tanunda, Murray Bridge, and Mt Gambier.

2 Mildura (VIC) customers can either contact Origin Energy for a new gas connection, or our Customer Service Team on 1300 001 001. Origin is currently the only natural gas energy retailer for the Mildura region.

3 Per current market rules in Victoria, new connection requests for properties outside of Mildura must be lodged via an energy retailer.

4 Origin Energy is currently the only energy retailer accepting new connection requests for domestic customers in and around the Wagga Wagga (NSW) region (however, other energy retailers may be contracted for billing - see next section).

5 NSW customers in and around Albury and the Murray Valley region may contact AGL, Energy Australia, and Red Energy, when requesting a new connection.

  

Finding an energy retailer for billing purposes

Once you have your new gas connection completed at your property, it's up to you to decide which energy retailer to set up an ongoing billing account with.

The Australian Energy Regulator (AER) has created an online comparison tool ('Energy made easy') to assist customers choose the right energy retailer. You can click here to access this tool on the AER's website.

Read this download for information on how to best use this tool.

We encourage you to visit the AER's website for some handy tips to bear in mind while shopping around for the best deal. For example, the AER suggests that you:

  • Ask your current energy retailer first if you can get a better deal from them.
  • Review copies of your last couple of bills, so you have a solid understanding of your energy usage and what you've previously paid.

More tips can be found at this address: https://www.aer.gov.au/consumers/choosing-an-energy-retailer

 

Need to have gas connected? Check gas is available in your area.