There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. You can find information on our Covid-19 response here

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001


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  • Why should I use natural gas?
  • Can I convert my existing LPG appliances?
  • Does a natural gas main pass by my home or business?
  • How much does it cost to connect to natural gas?
  • How would natural gas be connected to my home or business?
  • There is no natural gas in my street. What can I do?
  • Where can I buy new natural gas appliances?
  • Where can the gas meter be located on my property?
  • Who can carry out natural gas work?
  • Who pays to install the connection from my gas meter to my appliances?
  • Who should I contact if I have questions about my gas bill?
  • If I need gas meter protection, like a chain wire enclosure, concrete base, bollards or railings, who will install it?
  • What gas pressure can I have at the natural gas meter?
  • Will the natural gas installation cause any disturbance in my home or workplace?
  • What should I do if I suddenly don't have gas?
  • I've been sent a letter advising that my gas meter needs to be replaced. What is this about?