There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. For information on our Covid-19 response see below.

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

Access arrangements

AGN is required to submit revisions to its Access Arrangements for all of its regulated gas distribution networks in each State at five yearly intervals. The current Access Arrangements appear below.

18 May 2021 AGN South Australian Access Arrangement July 21 to June 26
 18 May 2021 AGN South Australian Terms and Conditions July 21 to June 26
18 July 2019 South Australia Network Map
18 July 2019 Brisbane and Ipswich Network Map (NOTE: large download, 14MB)
18 July 2019 VIC Supply Area Map 2 (North) and NSW
18 July 2019 VIC Supply Area Map 1 (Central, West)
1 July 2018 AGN Queensland Ancillary Services Charges 2018-19
10 Jan 2018 AER - Approved Access Arrangement Document for AGN Victoria and Albury 2018-22
10 Jan 2018 AER - Approved Access Arrangement Document Annexure F for AGN Victoria and Albury 2018-22
1 July 2016 AGN Queensland Light Regulation Network Terms and Conditions 2016
1 July 2016 AGN Queensland General Terms and Conditions 2016
1 July 2016 AGN Queensland Ancillary Services Charges 2016
1 July 2016 AGN South Australia Access Arrangement 2016-21
1 July 2016 AGN South Australia Terms and Conditions 2016-21
1 July 2013 AGN NSW Albury Access Arrangement 2013-17
1 July 2013 AGN NSW Albury Access Arrangement Information 2013-17
1 July 2013 AGN NSW Albury Terms and Conditions 2013-17
1 July 2013 2013 - 17 AGN Victoria Access Arrangement
1 July 2013 2013 - 17 AGN Victoria Access Arrangement Information
1 July 2013 2013 - 17 Terms and Conditions for AGN Victoria
20 May 2013 VIC Supply Area Map 1 (Central, West)
20 May 2013 AGN Victoria Supply Map 2 (North & NSW)
20 May 2013 VIC Supply Area Map 3 (North West)
20 May 2013 VIC Supply Area Map 2 (North) and NSW
1 March 2012 AGN Victorian Network Postcodes Suburbs and Tariff Zone
30 Nov 2009 Brisbane and  Ipswich Network Map
10 April 2007 2007 South Australia Access Arrangement (Tariff Zones)
22 Feb 1999 1999 - South Australia - Access Arrangement Region Maps

VIC Supply Area Map 1 (Central, West)
VIC Supply Area Map 1 (Central, West)