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Have your say

 

We believe stakeholder engagement is important for us to run a successful business. So we want to make sure that we conduct ourselves in a manner that is consistent with your long-term interests. This page is designed to ensure transparency around what, how and why we are doing things. The following pages are a good place to start:

Our approach to stakeholder engagement
Who we engage with
Insights and opinions
• Have your say on our proposed plans

 

Latest news

14 Aug 2017: AGN has submitted our Revised Final Plan to the Australian Energy Regulator (AER) for our Victorian and Albury natural gas distribution networks:
2018 to 2022

  Read AGN's response to the AER's Draft Decision.

  You can view the supporting information on the AER's website here.

6 July 2017: The Australian Energy Regulator (AER) has released their draft decision on AGN's proposal for the 2018-22 access arrangement period

  Read AGN's Media Release in response to the draft decision.  

3 Jan 2017: AGN Media ReleaseNatural gas network charges to reduce by 11% lowering household gas bills. 

Read AGN’s Customer Overview document which provides a summary of the key components of our Final Plan.

Read AGN's Final Plan.


 6 July 2016:      AGN releases our five year Draft Plan for the Victorian and Albury natural gas distribution networks. 

17 June 2016: The Issues Paper for the joint Incentive Mechanisms Forum taking place on Monday 11 July has been released. 

 

 

Have your say on our proposed plans

AGN’s Revised Final Plan delivers lower prices, lower costs and continuous service improvement

About 650,000 households and small businesses connected to natural gas in Victoria and Albury are set to benefit from reductions in their bills from 1 January 2018.

This follows Australian Gas Networks (AGN) submitting to the Australian Energy Regulator (AER) our Revised Final Plan for our Victoria and Albury natural gas distribution network for the five year period commencing on 1 January 2018.

Our Revised Final Plan highlights the feedback that we have received from our customers and stakeholders, including our consideration of feedback received on the Draft Plan which we released for public consultation in July 2016 and the AER's Draft Decision.

Next Steps:

15 September 2017 Closing date for submissions from interested parties.

30 November 2017 AER Final Decision announced.

We continue to welcome any Stakeholder feedback on our Plans at any point in the future and will publish details of ongoing engagement opportunities on this page.  Alternatively, you can have your say in one of the following ways:

You can view summaries of workshop findings, submissions received on our Draft Plan and further engagement findings on our Insights and Opinions page.  

 

Get in touch

We believe customer and stakeholder engagement is important for us to run a successful business. So, we want to make sure that we conduct ourselves in a manner that is consistent with your long-term interests. If you have questions, feedback or want to discuss anything further with our team, you can get in touch in the following ways:

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