Contact Us
Need to get in touch? Just contact us with any questions or feedback using the form below. If you want to speak to one of our friendly Customer Service Team members, just call them on 1300 001 001 (between 8am to 5pm AEST, Monday to Friday).
If you require information in languages other than English, please call the Translating and Interpreter Service (TIS) National on 131450.
Gas supply fault?
Call us if you're unexpectedly without gas
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Hotline available 24/7 - For properties connected to gas
- For homes and businesses
- Check if there's an outage in your area
Gas leaks & emergencies
New gas connections
Contact our Customer Service Team
(Monday to Friday, 8am to 5pm AEST)
- Hotline available 24/7
- For properties connected to gas
- For homes and businesses
- Check if there's an outage in your area
Corporate & media
Monday to Friday, 8am to 5pm AEST
Level 6, 400 King William Street
Adelaide SA 5000
How to claim
Learn all about our rebate system and how you can claim your rebate or cashback here.
Have your say... we listen!
Australian Gas Networks is committed to operating our networks in a manner that is consistent with the long term interest of our customers. click here.
Complaints Procedures
To view our customer complaints procedures, please click here.
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