Need to get in touch? Just contact us with any questions or feedback using the form below. If you want to speak to one of our friendly Customer Service Team members, just call them on 1300 001 001 (between 8am to 5pm AEST, Monday to Friday).
Please note, we are experiencing some delays for customers contacting our call centre, due to some staffing limitations due to Coronavirus. You can alternatively email us at firstname.lastname@example.org
There is no impact to our Faults and Emergency Services. For any gas leaks or emergencies, please call 1800GASLEAK(1800 427 532)
If you require information in languages other than English, please call the Translating and Interpreter Service (TIS) National on 131450.
New gas connections
1300 001 001
Contact our Customer Service Team
(Monday to Friday, 8am to 5pm AEST)
- Find out if gas is available
- Learn about the costs involved
- Find out your next steps
- General enquiries
- Gas leaks & emergencies
Gas supply fault?
1800 898 220
Call us if you're unexpectedly without gas
- Hotline available 24/7
- For properties connected to gas
- For homes and businesses
- Check if there's an outage in your area
- Corporate & media