Gas supply fault?
1800 898 220 Call us if you're unexpectedly without gas
- Hotline available 24/7
- For properties connected to gas
- For homes and businesses
- Check if there's an outage in your area
Accessibility
Language
Contact Us
Need to get in touch? Just contact us with any questions or feedback using the form below. If you want to speak to one of our friendly Customer Service Team members, just call them on 1300 001 001 (between 8am to 5pm AEST, Monday to Friday).
If you require information in languages other than English, please call the Translating and Interpreter Service (TIS) National on 131450.
1800 898 220 Call us if you're unexpectedly without gas
New gas connections
1300 001 001 Contact our Customer Service Team (Monday to Friday, 8am to 5:00pm AEST)
- Find out if gas is available
- Learn about the costs involved
- Find out your next steps
- General enquiries
Corporate & media
(08) 8227 1500 Monday to Friday, 8am to 5pm AEST
agnl@agig.com.au Level 6, 400 King William Street
Adelaide SA 5000
Gas leaks & emergencies
1800 427 532
Our hotline is available 24hrs, 7 days a week.
Learn more about gas leaks & emergencies
Learn more about gas leaks & emergencies
How to claim
Learn all about our rebate system and how you can claim your rebate or cashback.
Have your say... we listen!
Australian Gas Networks is committed to operating our networks in a manner that is consistent with the long term interest of our customers.
Complaints Procedures
View our customer complaints procedures.
Follow us on Social
