There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220.

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

Contact Us

Need to get in touch? Just contact us with any questions or feedback using the form below. If you want to speak to one of our friendly Customer Service Team members, just call them on 1300 001 001 (between 8am to 5pm AEST, Monday to Friday).

If you require information in languages other than English, please call the Translating and Interpreter Service (TIS) National on 131450.

Gas supply fault?

1800 898 220

Call us if you're unexpectedly without gas

  •    Hotline available 24/7
  •    For properties connected to gas
  •    For homes and businesses
  •    Check if there's an outage in your area

 

Gas leaks & emergencies

1800 427 532

Our hotline is available 24hrs, 7 days a week.
Learn more about gas leaks & emergencies

 

New gas connections

1300 001 001

Contact our Customer Service Team
(Monday to Friday, 8am to 5:00pm AEST)

  •    Find out if gas is available
  •    Learn about the costs involved
  •    Find out your next steps
  •    General enquiries

 

Corporate & media

(08) 8227 1500

Monday to Friday, 8am to 5pm AEST

agnl@agig.com.au

Level 6, 400 King William Street
Adelaide SA 5000

Get in touch

How to claim

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Complaints Procedures

To view our customer complaints procedures, please click here.