Coronavirus Update: We are actively monitoring the status of the Coronavirus situation and the potential impacts to our customers and our business. Our focus is to maintain the reliability of energy supply for the community and ensure our critical operations remain fully operational. Our priority is the health and well-being of our employees, contractors, service providers and customers during these challenging times.

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Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

Contact us

Need to get in touch? Just contact us with any questions or feedback using the form below. If you want to speak to one of our friendly Customer Service Team members, just call them on 1300 001 001 (between 8am to 5pm AEST, Monday to Friday). 

Please note, we are experiencing some delays for customers contacting our call centre, due to some staffing limitations due to Coronavirus. You can alternatively email us at agnl@agig.com.au

There is no impact to our Faults and Emergency Services. For any gas leaks or emergencies, please call 1800GASLEAK(1800 427 532)

If you require information in languages other than English, please call the Translating and Interpreter Service (TIS) National on 131450.

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