There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. You can find information on our Covid-19 response here

Supply Outages: To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. Read more about gas outages, leaks, and emergencies. 

Coronavirus Update: There is help available for anyone experiencing financial hardship. Your Energy Retailer (who bills you for your gas usage) will have programs available to support you. You can find further details on this here. 

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Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001
South Australia
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Contact us

Contact us

Need to get in touch? Just contact us with any questions or feedback using the form below. If you want to speak to one of our friendly Customer Service Team members, just call them on 1300 001 001 (between 8am to 5pm AEST, Monday to Friday). 

If you require information in languages other than English, please call the Translating and Interpreter Service (TIS) National on 131450.

Gas supply fault?

1800 898 220

Call us if you're unexpectedly without gas

  • Hotline available 24/7
  • For properties connected to gas
  • For homes and businesses
  • Check if there's an outage in your area

Gas leaks & emergencies

1800 GAS LEAK

Our hotline is available 24hrs, 7 days a week. Learn more about gas leaks & emergencies

New gas connections

1300 001 001

Contact our Customer Service Team

(Monday to Friday, 8am to 5pm AEST)

  • Find out if gas is available
  • Learn about the costs involved
  • Find out your next steps
  • General enquiries

Corporate & media

(08) 8227 1500

Mon - Fri, 9am to 5pm
(Australian central time)

agnl@agig.com.au

Level 6, 400 King William Street
Adelaide SA 5000

 

Get in touch