Australian Gas Network collects personal information for the purpose of assessing, processing and administering your request for a gas disconnection or abolishment. If you do not provide the requested information, we may be unable to assess or process your application. We may disclose your personal information to contractors, service providers and other parties who assist us in delivering these services. Further information about how we handle personal information is available in our Privacy Policy.

Privacy Statement | Australian Gas Networks

Please upload the following documents:

• Certificate of title (a legal document from the Victorian government, proving ownership of a property).
• Proof of vacancy (eg. building permit, occupancy permit, or emergency order)

Please upload: Certificate of title (a legal document from the Victorian government, proving ownership of a property).

Please upload the following documents:

• Certificate of title (a legal document from the Victorian government, proving ownership of a property).
• Proof of vacancy (eg. building permit, occupancy permit, or emergency order).
• Homeowner authorisation form (please download the below document, fill it in, and re-upload into the file upload).
• Download Homeowner authorisation form.

If a statutory declaration is provided as evidence that the property is vacant, it should include sufficient information to demonstrate the property's vacancy. This may include:

• the property address.

• confirmation of your relationship to the property and, where applicable, your authority to act on behalf of the registered proprietor;

• confirmation that the property is vacant, including details supporting that statement;

• whether the request is for an abolishment or temporary disconnection; and

• any other information relevant to demonstrating that the property is vacant and assisting us to assess the request;

If you choose to provide a statutory declaration as evidence that the property is vacant, you may wish to refer to the Victorian Government's guidance on statutory declarations, including information about how to prepare and witness a statutory declaration and access to statutory declaration templates: Statutory declarations | Department of Justice and Community Safety Victoria

Complete this section only if the billing address differs from the property address.

By submitting this application, you confirm that:

• The information provided is true, accurate and complete.
• You are the property owner or are otherwise authorised to submit this request on behalf of the property owner.
• Where you are acting on behalf of another person, you have obtained all necessary permissions and consents, including any required consent to provide personal information.
• You have read and understood the eligibility requirements published on the Australian Gas Networks website.
• You understand that submitting this application does not guarantee approval of your request.
• Australian Gas Networks may request additional information or documentation where reasonably required to assess your application.
• Applications will be assessed against applicable eligibility requirements and supporting documentation requirements.
• Australian Gas Networks may decline applications that do not meet those requirements.
• Any timeframes published or provided are indicative only and may vary depending on operational, safety, regulatory, access or payment requirements.
• Where charges apply, Australian Gas Networks will issue an invoice and payment must be received before the requested works are scheduled or undertaken.
• Australian Gas Networks is not responsible for delays arising from incomplete applications, non-payment of applicable charges, inability to obtain property access, safety concerns, regulatory requirements, emergency network activities or circumstances outside its reasonable control.
• You, as the applicant, indemnify and must keep indemnified Australian Gas Networks, its related entities, contractors, officers, employees and agents from and against any loss, liability, damage, claim, action, proceeding, cost or expense suffered or incurred arising out of or in connection with:

  a. any information provided by the you being inaccurate, incomplete or misleading;

  b. you not having the authority to submit the application or request the works; or

  c. Australian Gas Networks acting on the application or information provided by you,

  except to the extent caused by the negligence, wilful misconduct or breach of law by Australian Gas Networks or its contractors.