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Abolishment and Disconnection Request Form

For any questions or assistance with the form below, contact our Customer Service Team on 1300 001 001 (between 8am to 5pm AEST, Monday to Friday).

If you require information in languages other than English, please call the Translating and Interpreter Service (TIS) National on 131450.

Answering customer call

Commercial gas connection request

Thanks for contacting Australian Gas Networks

Thank you for submitting your Gas Connection Request. A member of our Customer Care team will review your submission and contact you if any further information is required.

If you have any questions or queries in the meantime, feel free to contact our Customer Care team on 1300 427 777 (Monday-Friday, 8am-5pm) or via email customercare@agig.com.au

We collect your personal information to respond to your enquiry and may disclose it to service providers. For more information visit our Privacy Policy.

Gas supply fault?


1800 898 220   Call us if you're unexpectedly without gas

  • Hotline available 24/7
  • For properties connected to gas
  • For homes and businesses
  • Check if there's an outage in your area

New gas connections


1300 001 001   Contact our Customer Service Team (Monday to Friday, 8am to 5:00pm AEST)

  • Find out if gas is available
  • Learn about the costs involved
  • Find out your next steps
  • General enquiries