Fault
1800 898 220
There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. You can find information on our Covid-19 response here
Supply Outages: To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. Read more about gas outages, leaks, and emergencies.
Coronavirus Update: There is help available for anyone experiencing financial hardship. Your Energy Retailer (who bills you for your gas usage) will have programs available to support you. You can find further details on this here.
DismissIf you've been thinking about introducing natural gas to your home energy mix, you'll want to take advantage of the generous rebate offers Australian Gas Networks has released in 2022 for homeowners covered by its network. If you're already enjoying the many benefits of natural gas, then why not consider adding new appliances to your home set up and make the most of the comfort and reliability of natural gas? Use our easy search tool below to find rebate offers available to your area and property (Terms and Conditions Apply).
Tell us about your property. Fields marked with an asterisk (*) are mandatory. Click on the information icons for guidance on how to respond.
Based on what you've told us, we aren't able to find any rebates currently available to you. Our rebates are open only to eligible customers covered by the natural gas network owned by Australian Gas Networks, in South Australia and in the Northern Territory, and in parts of Victoria, New South Wales, and Queensland. Further eligibility criteria apply (e.g. the majority of our rebates are for existing homes, only), and some of our rebates are only available for a limited time.
If you would like to double-check your eligibility for rebates, you can get in touch with AGN's Promotions Team by sending them a message or calling 1300 001 001 (Option 7), Monday to Friday during business hours.