There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. You can find information on our Covid-19 response here

Supply Outages: To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. Read more about gas outages, leaks, and emergencies. 

Coronavirus Update: There is help available for anyone experiencing financial hardship. Your Energy Retailer (who bills you for your gas usage) will have programs available to support you. You can find further details on this here. 

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Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001
South Australia

Rebates and offers for you

If you've been thinking about introducing natural gas to your home energy mix, you'll want to take advantage of the generous rebate offers Australian Gas Networks has released in 2022 for homeowners covered by its network. If you're already enjoying the many benefits of natural gas, then why not consider adding new appliances to your home set up and make the most of the comfort and reliability of natural gas? Use our easy search tool below to find rebate offers available to your area and property (Terms and Conditions Apply).

Let's find the right rebate(s) for you

Tell us about your property. Fields marked with an asterisk (*) are mandatory. Click on the information icons for guidance on how to respond.

TIP. Type your suburb or postcode and select from the options that appear. If no options appear, this would suggest your suburb/postcode is outside AGN's network and may not be eligible for this promotion. Contact AGN's Promotions Team on 1300 001 001 (Option 7) to confirm.
Please enter a postcode or suburb name (do not enter street address) and select from the options that appear. If you have done this and you are still seeing this error message, your area may not be covered by AGN. Please contact AGN's Promotions Team on 1300 001 001 (Option 7) to confirm eligibility.
TIP. Select "new build home" if your home is in the process of being constructed, or if you have been living in a newly constructed home for 4 weeks or less. A property that has been extensively renovated is classified as an "existing home".
Please select a property type to proceed. Select "new build home" if your home is under construction or you have been living in a newly constructed home for 4 weeks or less.
TIP. Choose "yes" if your property has been connected to natural gas for 6 months or longer.
Please select an option to proceed. Select "yes" if you are currently connected to natural gas. Otherwise, choose "no".
TIP. Select "yes" if you are in the process of connecting to natural gas OR if you have recently connected to natural gas (i.e. you have been connected for less than 6 moths). If neither of these scenarios apply to you, select "no".
Please select an option to proceed. Select "no" if you have had gas connected for 6 months or more. Otherwise, select "yes".
TIP. To see ALL current offers available to your area and property type, simply select all appliance options.
Cooking Cooking
Hot Water Hot Water
Heating Heating
Clothes Dryer Clothes Dryer
Pool Heater Pool Heater
BBQ BBQ
Please select at least one appliance type to view the available offer. To see all offers, select all appliance types.

How to claim

Learn all about our rebate system and how you can claim your rebate or cashback

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Featured Rebate

Upgrade to natural gas hot water and get $500 back

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Based on what you've told us, we aren't able to find any rebates currently available to you. Our rebates are open only to eligible customers covered by the natural gas network owned by Australian Gas Networks, in South Australia and in the Northern Territory, and in parts of Victoria, New South Wales, and Queensland. Further eligibility criteria apply (e.g. the majority of our rebates are for existing homes, only), and some of our rebates are only available for a limited time.

If you would like to double-check your eligibility for rebates, you can get in touch with AGN's Promotions Team by sending them a message or calling 1300 001 001 (Option 7), Monday to Friday during business hours.

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Want to know more about your out of pocket costs and what you could save? 

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Fault

1800 898 220
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Leak

1800 898 220
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General

1300 001 001