There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220.

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

Rebates and Offers

Up to $500 off for major natural gas heating

Family dog warmed by natural gas heating

While the calendar might be telling us that winter is coming to a close, the weather is telling us a different story! Wondering how to make your home just that touch cosier? If so, then why not install natural gas heating? With gas heating installed in your home, you'll be guaranteed comfort on the coldest of days and you won't be caught out by unseasonable weather!

  • Subject to Terms and Conditions (T&C), homes that connect natural gas heating for the first time can take advantage of AGN’s heating rebates to install a natural gas flued room heater (e.g. gas log fire, wall furnace, space heater) OR a natural gas whole of home heating system (e.g. natural gas ducted heating, natural gas hydronic heating).
  • 2023 Natural Gas Rebate Campaign Period: 1 January 2023 to 31 December 2023.
  • Only new installations of a natural gas flued room heater or a natural gas whole of home heating system will qualify for the $500 heating rebate. Replacement heating appliances will qualify for a maximum $250 rebate. Additional flued heating will also qualify for a $250 rebate, whereas additional whole of home natural gas heating will qualify for a $500 heating rebate. No heating rebates will be paid for downgrades. See Terms and Conditions below for extra detail.
  • Offer applies to eligible heating appliances installed at existing build homes with a pre-existing gas connection (connected for 6 months or longer) and covered by the natural gas distribution network owned by Australian Gas Networks (AGN). Use this postcode list to check if your property is eligible. New build properties are excluded from this offer.

Read below for further Terms and Conditions (including Promotion Periods/Claiming Deadlines), and to find information on how to claim.

Questions? Contact AGN’s Natural Gas Promotions Team on 1300 001 001 (Option 7).

  • Terms and Conditions / How to Claim (continue reading)