New Connection
Changes in Victorian government regulation, effective 1st January 2025, mean that all new gas connections will incur an upfront connection fee. The fee for a standard gas connection1 is presently around $2,0002 .
| 1 | Standard gas connection a - Residential tariff V Connection with estimated load ≤1,500 MJ/hr and; - a single dwelling*or; - a new multiuser site ≤4 dwellings. *single dwellings within existing multiuser sites to be individually quoted. b - Existing gas assets in the street (no mains extension) c - No augmentation of the standard distribution system d - Metering pressure of 1.1kPa or 2.75kPa. |
| 2 | Find out the upfront connection fee in our regulatory information. |
| Note: | All new gas connections that do not meet the criteria for a ‘standard connection’ will be quoted on an individual basis, via the established shipper process through your Energy Retailer. |
From 1st
January 2026 these fees will change and the below rates will apply to Service Connection Requests made from this date onwards.Australian Gas Network (AGN) $2157 (exc GST)
Multi Gas Network (MGN) $2660 (exc GST)
New homes, residential subdivisions, and apartment buildings that require a new planning permit for a build cannot connect to the gas network.
Submit your Connection Service Request with your selected Energy Retailer below
Energy Retailers are the companies that you buy your natural gas from. They send you the invoices for your energy consumption, a portion of which covers the costs of energy transmission and distribution by companies such as AGN and MGN.
In Victoria, there are numerous energy retailers you can choose from and links to several are below. You can compare the pricing of all energy retailers at the Victorian Government energy comparison website.
On 9 May 2024, the Essential Services Commission (ESC) of Victoria released an updated version of the Gas Distribution Code of Practice (“the Code”).
a. All new gas connections are now charged upfront.
b. There will be a single ‘standard connection’ charge for connection applications that meet specific criteria. All other connections will be individually assessed and quoted.
c. The Retailer remains responsible for cost recovery from end customer.
d. Increased reporting requirements on website to provide greater transparency.
The key reason as to why the Essential Services Commission decided to amend the Code was to update the rules for new gas connections and to provide additional consumer protections for Victorian gas network customers.
All new gas connections that do not meet the criteria for a “standard connection” will be quoted on an individual basis via the existing “Shipper” process.
Service Connection Requests (SCR) received prior to 01 January 2025 will be processed under the previous regulatory requirements published under Version 16 of the Victorian Gas Distribution System Code.
AGN - $1,697.30 incl. GST
Note: Rates applicable until 30 June 2025AGN has evaluated actual costs based on an average of historical data for the network leading to this associated charge.
The geography, level of urbanisation and congested environments are reflected in the network connection fees.
YES! You are eligible to apply for a new gas connection.
Unfortunately, you cannot apply for a new gas connection. The Victorian Government has prohibited new gas connections for any customers that have a planning permit issued after 01 January 2024.
The 20-day turnaround commences when the site is confirmed as ready as per the site readiness checklists at the link below:
Builders & Developers Gas Connection Information | Australian Gas Networks
Please notify your planner once the site is ready. You may wish to use our site readiness checklist to confirm the site is 100% ready. Please note that site readiness includes clear access to the meter location. Additional charges may apply if our crews attend your site but are unable to lay a gas service.
Please refer to the Site Readiness Checklist:
Builders & Developers Gas Connection Information | Australian Gas Networks
AGN will charge the Retailer who submitted the SCR upon completion of works. Please note, SCRs will be charged on completion, shippers will be charged under existing arrangements (no changes). Check with your Energy Retailer to confirm any additional charges they may apply.
Please contact Business Development (contact details below) for more information.
AGN Customer Service phone: 1300 001 001 (Monday – Friday, 8am to 5pm AEST)
www.australiangasnetworks.com.au
Email (Business Development): bd@agig.com.au
Email (APA Customer Relations VIC): networksviccustrela@apa.com.au
AGIG acknowledges the Traditional Custodians of the lands upon which we live and operate, and we pay our respects to Elders past, present and emerging. We recognise Aboriginal and Torres Strait Islander people’s historical and ongoing connection to land and waters, and we embrace the spirit of reconciliation.
