Coronavirus Update: We are actively monitoring the status of the Coronavirus situation and the potential impacts to our customers and our business. Our focus is to maintain the reliability of energy supply for the community and ensure our critical operations remain fully operational. Our priority is the health and well-being of our employees, contractors, service providers and customers during these challenging times. For more information on Covid-19, visit:

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Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001


2:30pm, Thursday, 24 September 2020.

How to safely turn on your gas supply (Click Here)

  • Group crews will today visit 150 properties in Wagga Wagga to re-connect gas supply following an interruption on Wednesday evening.
  • Gas was restored to the network this morning and APA Group anticipates all customers will be re-connected by 3pm today.
  • Re-light cards will be left at properties and customers who are comfortable to re-establish supply themselves can do so by following the instructions on the card.
  • They can also visit the AGN Facebook page at for instructions.
  • Instructions must be followed exactly. If customers encounter any difficulties with reconnection, they should stop immediately and wait until the APA Group representative visits or call APA Group on 1800 898 220 to organise for a gasfitter to attend.
  • Once re-connected, customers may resume normal use of their gas supply.
  • The supply interruption was caused by a technical fault.
  • APA Group manages and operates the New South Wales Natural Gas network on behalf of Australian Gas Networks (AGN) Limited.