There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220.

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

Rebates and Offers

Up to $250 off a range of natural gas appliances

Cooking pot on natural gas stovetop

Love natural gas and the versatility of gas appliances? Claim a $250 rebate for every new natural gas appliance that you install in your home (excluding additional natural gas hot water systems and natural gas unflued/portable heating - these installations only qualify for a $100 rebate). 

  • Eligible natural gas appliances include: additional flued or whole of home heating, cooktop/oven/combination cooker, clothes dryer, barbecue (bbq), outside heating appliances (e.g. fire pit, fire table, outdoor radiant heater).
  • 2023 Natural Gas Rebate Campaign Period: 1 January 2023 to 31 December 2023. Claiming deadlines apply.
  • Offer applies to eligible heating appliances installed at existing build homes with a pre-existing gas connection (connected for 6 months or longer), and covered by the natural gas distribution network owned by Australian Gas Networks (AGN). Use this postcode list to check if your property is eligible.
  • New build properties are excluded from this offer.
  • This offer does not apply when a natural gas appliance is replaced with another appliance of the same general type, with the exception of replacement natural gas flued or whole of home heating (these appliances can qualify for a $250 rebate).

Read below for further Terms and Conditions, and to find information on how to claim.

Questions? Contact AGN’s Natural Gas Promotions Team on 1300 001 001 (Option 7).

  • Terms and Conditions / How to Claim (continue reading)