There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. You can find information on our Covid-19 response here

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

Rebates and Offers

$500 off for natural gas hot water

Hot bath with bubbles

Want reliable, temperature-controlled hot water at your fingertips? Install a dedicated natural gas hot water system as part of your new gas connection and claim a $500 hot water rebate.

  • Promotion period: 1 January 2022 to 31 December 2022. Claiming deadlines apply.
  • This offer applies to eligible hot water appliances installed as part of a new, first-time gas connection at existing build homes covered by the by the gas distribution network owned by Australian Gas Networks. Use this postcode list to check if your property is eligible. New build properties are excluded.

Read below for further Terms and Conditions, and to find information on how to claim.

Questions? Contact AGN’s Natural Gas Promotions Team on 1300 001 001 (Option 7).

  • Terms and Conditions / How to Claim (continue reading)