Coronavirus Update: We are actively monitoring the status of the Coronavirus situation and the potential impacts to our customers and our business. Our focus is to maintain the reliability of energy supply for the community and ensure our critical operations remain fully operational. Our priority is the health and well-being of our employees, contractors, service providers and customers during these challenging times.

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For more information on Covid-19, visit: https://www.australiangasnetworks.com.au/covid-19

Please note there is no impact to our Faults and Emergency Services. For any gas leaks or emergencies please call 1800 GASLEAK  (1800 427 532)

However we are experiencing some delays for customers contacting our call centre, however we are doing everything possible to accommodate this. You can alternatively email us at agnl@agig.com.au.

Supply Outages:

Australian Gas Networks reports no current supply outages in South Australia. 

To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. Read more about gas outages, leaks, and emergencies.

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Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001
South Australia
 
 

 

 
 
 


Benefits of Renewable Gas

 

 

Whether it’s for endless hot water, heating or controlled cooking, natural gas plays a central role for over 6.5 million Australian homes and businesses. As Australia is reducing its energy emissions, AGN is leading the transition of the natural gas networks to renewable gas. With Renewable Gas, such as hydrogen and bio methane, the gas network will continue to deliver a clean, reliable energy for the appliances Australian’s love. 

Reliable supply for the appliances you love


Natural gas is already an important transitional energy as we move from coal based energy to a low emissions energy future. But our gas network has a critical long term role to play, delivering renewable gas to millions of homes and businesses across Australia, with the same reliability and convenience as natural gas does today.

In Australia, the gas networks provide almost as much energy as the electricity system. Without it, massive investment in the electricity network would be required to replace the energy delivered by the gas network for heating homes, hot water, cooking and commercial uses. 

 

Renewable Gas in the Home

 

Just like natural gas, renewable gas will be delivered to your home with the same exceptional reliability and safety record as the natural gas network, but when used for heating and cooking there are zero greenhouse gas emissions.

 

Just like natural gas does, renewable gas will power the gas appliances that give you

 

  • perfect control while cooking

  • instantaneous, controllable, never ending hot water

  • ducted home heating that doesn’t dry your eyes and skin

  • the beauty of a real flame fireplace

  • and never-ending supply for your BBQ, that won't run out at your next gathering

Hydrogen can be safely added to natural gas supplies at 10% by volume without changes to pipelines, appliances or regulations. Over time, and with modifications to the existing gas networks and appliances, hydrogen can completely replace natural gas for domestic cooking, heating and hot water.

 

Renewable Gas for Businesses

 

For most businesses, there will be no noticeable change when renewable gas is initially blended with natural gas. For our larger industrial users, AGN is researching possible impact that any differences in heating value may have on industrial processes.

 

 

Contact Us
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Fault

1800 898 220
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Leak

1800 898 220
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General

1300 001 001