There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. For information on our Covid-19 response see below.

Report a fault:  1800 898 220
Report a leak:  1800 GAS LEAK
General enquiries:  1300 001 001

Rebates and Offers

$500 off major natural gas heating

Beautiful heating with natural gas log fires

Get ready for next winter and install natural gas heating, so you can heat your home to the perfect temperature and guarantee comfort in winters to come.

  • Install a flued natural gas room heater (e.g. a decorative gas log fire, wall furnace, space heater) and claim a $500 flued heating cashback.
  • Install a whole of home natural gas heating system (e.g. natural gas ducted heating system, natural gas hydronic heating) and claim a $500 central heating cashback.
  • Promotion period: 1 January 2021 to 31 December 2021.  Claiming deadlines apply.
  • Offer applies to new build homes that connect to the gas distribution network owned by Australian Gas Networks (AGN). In Queensland, AGN’s natural gas network is north of the Brisbane River. You can use this postcode list to check if your property is eligible. There are some postcodes that AGN only partially covers, so customers in these areas should confirm address eligibility with AGN's Customer Service Team on 1300 001 001 (Option 3).

Read below for further Terms and Conditions, and to find information on how to claim.

Questions? Contact AGN’s Natural Gas Promotions Team on 1300 001 001 (Option 7). 

  • Terms and Conditions / How to Claim (continue reading)